Privacy Policy

1. Information We Collect

To verify customer eligibility and protect our equipment, DMV Trailers may collect the following information during the rental booking process:

• Driver’s License (photo or scan, front and/or back)
• Proof of Vehicle / Driver Insurance (insurance card or document)
• Full Name
• Address
• Phone Number
• Email Address
• Payment Information (processed securely through a third-party payment processor)

This information is collected strictly for identity verification, insurance validation, fraud prevention, and rental authorization.

2. Purpose of Collection

The information you provide is used for the following purposes:

• Confirm renter identity
• Verify valid driver’s license status
• Confirm active insurance coverage
• Protect against fraud, theft, and unauthorized rentals
• Support claims, damages, or liability investigations if necessary
• Maintain compliance with legal and business requirements

DMV Trailers collects only the minimum information necessary to complete these purposes.

3. Data Security & Protection

DMV Trailers takes reasonable and appropriate measures to protect your personal information, including:

• Secure encrypted (SSL) data transmission
• Restricted access to sensitive information (admin only)
• Secure storage systems designed to prevent unauthorized access
• No public storage or exposure of uploaded documents

Driver’s license and insurance documents are treated as sensitive data and protected accordingly.

4. Data Retention

Personal identification and insurance documents are retained only for as long as necessary to:

• Complete the rental transaction
• Resolve disputes, damages, or claims
• Comply with legal obligations

After the renter returns the trailer and the rental is closed, sensitive identification and insurance documents should be securely deleted unless required to be retained for legal, claim, or compliance purposes.

5. Information Sharing

DMV Trailers does not sell, rent, or trade your personal information.

Your information may only be shared if required:

• With insurance providers during a claim or incident
• With law enforcement if required by law
• With payment processors to complete transactions
• To enforce our rental agreement or protect business assets

6. CUSTOMER RESPONSIBILITY

By submitting your driver’s license and insurance information, you confirm:

• The information is accurate and belongs to you
• Your license is valid and not suspended or revoked
• Your insurance is active and legitimate
• You authorize DMV Trailers to verify this information for rental approval

Providing false or fraudulent information may result in rental denial and possible legal action.

7. Your Privacy Rights

You may request:

• Confirmation of whether we hold your data
• Correction of inaccurate information
• Deletion of your personal data (where legally permitted)

Requests can be submitted to: dmvtrailers@gmail.com

8. Policy Updates

DMV Trailers may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Information

If you have questions regarding this Privacy Policy or how your data is handled, contact:

DMV Trailers
Email: dmvtrailers@gmail.com